Fix Your Bike Voucher Scheme
Vouchers... you’ve lots of questions. So have we. Here’s where it’s looking so far:
It’s up to you to register for a voucher, do it here:
Prebooking is essential. You need a quote before getting a voucher, so come on by with the bike for a quote, book bike into the workshop, take the bike away and bring it back on the day it’s booked in for. We haven’t the space to store your bike, so it has to go away and come back. No exceptions.
Parts are hard to come by at the moment, so we’re going to be preordering parts in for you and putting them to one side. This requires a 50% deposit from you to hold parts ready for your repair.
Vouchers valid for 60 days: this means getting it through the workshop, prebook prebook prebook!
Voucher cannot be used just to do brakes/a tyre or 50 quids worth of work. Bike has to leave us in a safe roadworthy condition, with no corners cut/us turning a blind eye to any issues. All remedial work must be carried out in one hit. This is a rule set by the scheme, no exceptions.
And that’s where we’re at with it. Any questions please ask, we’re still a bit unsure how it’s all going to work so bear with us.
We almost always have a mechanic available and these are the who's who at the Bike and Run workshop:
|Steve, owner and
Trained bike fitter
Our workshop aim is that every bike leaves our store in a safe roadworthy condition. We want all bikes to leave safe, whilst meeting the customer’s requirements and also providing good value for money. We are more than happy to discuss the failing of a bike, and educate where necessary to prevent future damage and wear and tear. We aim to turnaround a bike in our workshop in the quickest possible time to ensure you don’t have to spend too much time on public transport.
If we cannot repair your bike to a safe roadworthy condition, then we reserve the right to refuse to do any work on your bicycle. Repairing bicycles correctly and to a satisfactory level is our livelihood, and passion, and we don’t want to jeopardise that, or our reputation by letting unsafe bicycles out into the public domain.
Prices and details
Punctures: Never a problem, we try and do these ‘While-U-Wait’ to ensure that you’re off the bike for the smallest amount of time. It’s also annoying for us and other customers by having to turn away other repairs because a bicycle with a puncture is taking up our valuable space. From £10 plus innertube. Buggy tyres are repairable also, prices from £10.
Servicing: Gold, Silver or Bronze Service? Not here. A service starts from £50 for a basic tune up/safety check, but we service a bicycle on its merits. If something doesn’t need doing, then we don’t, and therefore don’t charge you extra. All our repairs are custom tailored to the bicycle - this is to ensure you’re not paying for things that you don’t need.
Full strip down and Rebuild: We are more than happy to strip down your bicycle, clean and inspect all the parts and put it back together again with a full report. Prices from £120.
Build: Bike builds start from £120 upwards. Please call for details.
Hydraulic brakes (Repair or Bleed): Depends on the model and on how long it takes... disc brakes have a hard life, so this repair/service is a timed job.
Headset Fit: Timed job.
Cannondale Headshock/Lefty Servicing: Cartridge servicing only, bearing services are sent out to a third party.
Fork Servicing: Oil changes on most major fork manufacturers. Any other works sent out to a third party.
Build from box: This is the same price as a service.
Easy 5 Minute Jobs: Do it yourself, it’s easy and will only take you 5 minutes.
If there is something above that we haven’t listed, then please give us a call to discuss as we are more than happy to discuss your requirements.